Privacy Policy

Last Updated: March 2026

Data We Collect

  • Account info: Email, name, and other profile information you provide when signing up.
  • Usage data: Features used, session logs, and interaction patterns to improve the service.
  • Uploaded datasets: Processed and stored per your settings. We retain data only as long as you configure or as required for the service.

How We Use Your Data

  • Provide and operate the RTIO service.
  • Improve quality detection and pipeline suggestions.
  • Generate AI suggestions from metadata only — never from raw data rows.

Data Storage & Security

We store your data with enterprise-grade security:

  • PostgreSQL with Row-Level Security (RLS) for access control.
  • Encryption at rest (AES-256) and in transit (TLS 1.3).
  • Multi-tenant isolation to prevent cross-organization data access.
  • Supabase Storage with S3-compatible encryption for file storage.

AI & Your Data

Our AI reads statistical metadata only — column types, null ratios, distributions. Your actual data rows are never sent to LLM providers. All transformations are executed deterministically in our local engine.

Third Parties

We work with the following third-party services:

  • LLM providers (OpenAI, Anthropic): Receive metadata only — never raw data.
  • Stripe: For billing and payment processing.
  • Sentry: For error tracking and debugging.
  • Langfuse: For AI tracing and observability.

Your Rights

You have the right to:

  • Access your data.
  • Correct or update inaccurate information.
  • Delete your data.
  • Export all your data.
  • Request account deletion.

Contact

For privacy-related questions or requests, contact us at privacy@rtio.ai.